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Frequently asked questions

General questions about Nomou first, then questions for each app.

Frequently asked questions

General

Who is Nomou?

Nomou is a technology company building smart apps for Salla and Zid merchants. Each app focuses on one part of the store, from preparing and photographing products to managing expiry and helping shoppers pick the right length, for a better experience and more sales.

Where do I install the apps?

From the Salla app store or the Zid app store. Each app page here links to its listing on both.

How much does it cost?

Every app starts with a free 7-day trial. Current plans and prices are on each app's listing in the Salla or Zid app store.

Is Nomou part of Salla or Zid?

No. We're an approved Salla app partner, but we're an independent company, and our apps are not made or endorsed by Salla or Zid.

Will AI publish anything in my store without me?

No. AI prepares drafts and you approve them. Products are created hidden, and images are added without replacing originals.

What data can the apps access?

Each app asks only for the permissions it needs. The privacy policy lists the details for each app.

What happens to my data if I uninstall?

Your data is purged 30 days after uninstall.

How do I contact support?

By email at [email protected], Sunday to Thursday, 9 am to 5 pm (UTC+3).

Frequently asked questions

AI Product Import

App page
Will products go live in my store automatically?

No. Every product is created in your store as a hidden product and stays hidden until you show it.

Which files can it read?

PDF, Excel and CSV in any layout, photos or screenshots of a list, plus phone photos of products and links to supplier product pages.

Can I import from any website?

No. You confirm you have permission on every import, we respect the site's robots.txt, and big marketplaces are blocked. Text is rewritten, and images are marked "check rights" because image rights stay your responsibility.

What happens to the files I upload?

They are deleted automatically after 30 days, and supplier personal data is never copied into your products.

Can I edit my existing products?

Yes, with the bilingual bulk editor, in a grid or through an Excel file, with a preview of changes before they're applied.

Does it work with Zid?

Yes, the app is available on both Salla and Zid.

Frequently asked questions

Abaya Studio

App page
Will it change the abaya's design?

The aim is to keep the cut, embroidery and drape exactly as they are. The fidelity check compares the garment to the original and retries if colors or patterns drift, and you approve every image yourself.

Will it replace my original photos?

No. Approved images are added to the product gallery and your originals stay.

Can the model be shown without a face?

Yes, and that's the default: a faceless model cropped at the shoulders. Hijab, niqab and mannequin are extra options.

Are the images labeled as AI?

Yes, inside the app, plus an optional caption you can show to customers.

What sizes are the images?

4:5 and 1:1, at least 1200px.

How is it priced?

Credits per image, and only approved images count. Current prices are on the app's listing in the Salla or Zid app store.

Frequently asked questions

Expiry & Batch Tracker

App page
Does it change my stock?

No. It only reads stock numbers and never overwrites them. Batch deductions happen in the app's own batch ledger.

What does FEFO mean?

First expired, first out. Each order is deducted from the batch that expires first, and restored on cancel or refund.

How do markdowns work?

You choose the discount and how many days before expiry it starts. It applies on time and reverts automatically when the batch sells out or expires.

Can I import batches from Excel?

Yes: from CSV or Excel, by hand, or by importing any supplier file.

How do alerts reach me?

A daily digest in the app and by email.

Does it cover regulatory requirements?

No. Expiry & Batch Tracker helps you stay organized; regulatory responsibility stays with the store.

Frequently asked questions

Abaya Fit

App page
Does the shopper need to upload a photo?

No, never. She enters only her height and weight.

Where are the shopper's height and weight stored?

Only in her own browser. No shopper personal data reaches our servers.

Does it work with my size chart?

Yes. The recommendation uses each product's own length and size charts, which you set up in the app or start from a preset.

Are the models in the images real people?

No, they are synthetic models of different heights and builds, and you approve every preview before it's shown.

Which lengths and sizes does it support?

Common lengths from 50 to 62 inches in 2-inch steps and sizes from S to 3XL or free size, following your product's charts.

What do I see as a merchant?

Clear stats: widget opens, recommended vs chosen size, and add-to-cart after using the widget.

Didn't find your answer?

Email us. We reply Sunday to Thursday, 9 am to 5 pm (UTC+3).

[email protected]